Who we are. This website and services under the name HVAC On The Line are operated by Melvin Mohammed. We provide marketing and AI automation services for HVAC companies, including missed-call text-back and lead booking services.

Information you provide. When you request a demo or contact us, you may provide your name, HVAC company, mobile phone number, service-fleet size, and any information you choose to share. If an email field is added later, we will also receive the email address you submit.

How information is used. We use submitted information to respond to requests, arrange or provide service information, operate and support the services, and send text messages only where you have given the applicable consent. We may also use information as needed to protect the service, address misuse, and meet legal obligations.

How information is shared. We do not sell personal information. We may use service providers to operate or support the website, services, or message delivery; they may use information only to perform those tasks for us and not for their own marketing. Mobile information and SMS opt-in consent are never shared with third parties or affiliates for their marketing purposes. This restriction includes any text-message consent records. We may disclose information if required by law or when reasonably necessary to protect rights, safety, or the service.

Text-message choices. You may opt in to SMS separately using the optional, unchecked-by-default consent box on the demo form. Consent is not required to submit the demo request. Message frequency varies and message and data rates may apply. Reply STOP to cancel or HELP for help. You can also contact us by phone at +1 (325) 453-0698. Opting out of SMS does not prevent you from contacting us by other means.

Retention and security. We keep information for as long as reasonably needed for the purposes described above, to maintain relevant business records, resolve disputes, and meet legal requirements. We use reasonable safeguards, but no method of storage or transmission can be guaranteed completely secure.

Your choices and questions. You may ask us to correct or delete information, subject to applicable legal and recordkeeping requirements, or ask a question about this policy by calling +1 (325) 453-0698.

Contact. HVAC On The Line. Phone: +1 (325) 453-0698. Website: https://hvacontheline.com. No postal address is provided on this website.